Frequently Asked Questions

How do I place an order?

Orders can be placed directly on our website. If you are unable to process an order on www.leahsph.com, please send us an email for assistance.

To modify or to cancel your order, kindly email us at leahsph.help@gmail.com. If you need to return an item, kindly see our Return policy for more information.

Once you order from our site, you will receive a confirmation email with tracking code to check the status of your order.

We accept major credit cards and debit cards : Visa, MasterCard, American Express, and JCB.

We do not accept returns or exchanges for orders purchased from third party vendors like Lazada. Kindly contact them directly for their return and exchange policies.

1. NO EXCHANGE OF MIND REFUNDS ON SALE - Consumers have the right to choose and make a canvass of prices, once an items is on sale whether it has a defect, one cannot return the goods nor ask for a refund.
2. NO EXCHANGE OF MIND ON CUT FABRICS NOR ACCESSORIES - For cut to measure items which includes fabric, please choose carefully as we are not able to exchange or refund items for any change of mind
3. DEFECT DUE TO MISHANDLING OF THE BUYER - Prohibition covers only hidden defects, shoddy goods or imperfect service.
4. NO REFUNDS ON COLOR DISCREPANCY - Please be reminded that due to lighting effects there will be slight differences in the color tone of the pictured item and actual item.
5. DISCREPANCY IN YARDAGE - As the consumer received the items, it is their responsibility to double check the yardage of each cut fabrics before cutting.

How do I return an item?